Shipping and returns

This website does not take orders, so it has no delivery fee, no courier list and no returns form.

If you have written to [email protected] about a machine and then need to change what you asked, reply on the same email. A second message with a different subject is easy to miss.

Nothing is dispatched from a basket, because there is no basket. A price someone quotes in a reply is a price for that reply, not a standing offer printed on the category page. If you are sending a machine back to a shop you bought it from, that shop's own terms apply. This page cannot cancel an order placed somewhere else.

Questions about which machine fits a job still belong on the category pages, for example coffee or ovens, and then in an email if you want a figure.